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ALC Founders

Our Story

The Beginning

Throughout history, some of the greatest ideas have emerged over a few drinks, and the concept of ALC was no exception. Just outside the meeting room at the Millennium Biltmore lobby bar in Los Angeles, at the 42nd Annual Conference of the American Translators Association in October 2001, a group of nine language company owners recognized an opportunity in an underserviced niche. They believed that a new association for Language Service Company (LSC) owners and executives would help raise the professionalism of the industry. This group of leaders carved the framework for a new association and was motivated and excited to make this idea come to life.

The devil was in the details, however. The next few months involved endless back and forth emails and conference calls. All of the initial activities were seeded by the founders, and in August 2002, ALC was incorporated in Portland, Oregon, home to one of the association’s most active members, Bill Graeper, affectionately referred to as “Uncle Bill.” (Read more about Bill Graeper in this tribute.)

Coming Together

The house was built, and it was time to start filling it. The group put on their guerilla marketing hats and organized a conference in Portland in June 2003, which was attended by 35 companies from around the country. It had begun. The conference schedule was simple, but the interactions among companies were complex and full of energy, and they would serve as a starting point for great things to come. This experience was unlike any in the industry, and it seemed so collaborative and open that it took on a life of its own. For the first time, LSCs were not working in a vacuum, and the message was geared toward executives and owners of language companies. They were collaborating, networking, solving corporate problems, addressing industry-wide quality concerns, and making—in hindsight—lifelong friends.

Growing Up

That spirit from the Portland conference became contagious, and in an effort to have year-round association activity, working committees were formed. Conference participants joined the committees and began reaching out to potential new members by phone and email to start filling the ranks. These were the missionary days in practice, led heavily by Uncle Bill.

In January 2004, ALC enlisted the help of an association management company. This helped the founders continue to focus on membership without getting buried in logistics. They could work ‘on’ the association and not just ‘in’ it. But 2004 was still a busy year, and to fundraise for the next wave of growth, ALC created a “charter member” category. The 16 charter members were willing to seed the association on spec because they saw the value. And their investment would bring the next pillar of growth—the organization tripling in size in a year’s time.

The association was viable and starting to gain recognition from others in the language services industry. It was growing quickly and adding new members from all across the U.S., and soon from even outside the US. And today, the ALC continues to promote the professional stature and economic position of the language service industry in the U.S through industry advocacy and professional development of language company owners and senior management.

Founding Member Firms

Advanced Communication and Translation, Inc.

Monique-Paule Tubb



Auracom International, Inc.

Gordon B. McDermot


Certified Languages International

William J. Graeper
(Bill Graeper memorial tribute.)



The Geo Group Corporation

Georgia Roeming


International Language Services, Inc.

Arlene M. Jullie



Iverson Language Associates, Inc.

Steven P. Iverson



Steven M. Kahaner




Suzanne Robinson



Richard W. Antoine



Charter Member Firms

ASET International Services Corp

Randy Morgan 



Betmar Languages, Inc.

Mary Ingaldson, Beth Loo 


CommGap International Language Services

Lelani Craig



Dynamic Language

Sandy Dupleich, Rick Antezana


Geneva Worldwide, Inc.

Craig Buckstein




Kathleen Diamond


CQ Fluency (fka Translations Plus, Inc.)

Elisabete Miranda



Metropolitan Interpreters &
Translators, Inc.

Steven Herfield


Tembua Inc. (fka Precision Language Services)

Patricia May



Schreiber Translations, Inc.

Marla Schulman


Translation Source, Ltd.

Camilo Munoz


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